Previous incidents
Amazon Integration is Down
Resolved Jun 29 at 12:49pm EDT
We are currently experiencing issues with our Amazon integration due to high error rates in the Amazon API Service. Our team has been alerted and is actively working to resolve the problem. During this time, you may encounter delays or failures when attempting to access Amazon-related features within our platform. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. We will provide updates as soon as more information becomes available.
Decreased performance in forecasting and replenishment planning
Resolved Jun 26 at 08:15am EDT
We are currently experiencing degraded performance on forecasting and replenishment planning. Our team is actively investigating the issue and working on a resolution. We apologize for any inconvenience and will provide updates as soon as more information is available. Thank you for your patience.
Xero is down
Resolved Jun 16 at 09:17am EDT
Xero recovered.
1 previous update
Walmart Integration is down
Resolved May 29 at 11:11am EDT
Walmart Integration recovered.
1 previous update
Amazon Inventory Syncing Degradation
Resolved May 06 at 10:21am EDT
We are pleased to announce that the issue affecting the Amazon Inventory Syncing services has been fully resolved. Our systems are now operating normally, and all inventory levels should be accurately reflected across sales channels.
1 previous update
Shopify Integration is down
Resolved Apr 29 at 08:37pm EDT
Shopify Integration recovered.
1 previous update
Walmart Integration is down
Resolved Apr 29 at 09:07am EDT
Walmart Integration recovered.
1 previous update
Shopify Sales Data Integrity Issues
Resolved Apr 29 at 08:59am EDT
We have identified the root issue and now it is resolved.
2 previous updates