Incidents | Moselle Incidents reported on status page for Moselle https://status.moselle.io/ https://d1lppblt9t2x15.cloudfront.net/logos/5bd79797de087a87e79fa4c2e8004cc6.png Incidents | Moselle https://status.moselle.io/ en Shopify Integration is down https://status.moselle.io/incident/776045 Fri, 28 Nov 2025 22:33:46 -0000 https://status.moselle.io/incident/776045#597800dad7b84341fa99776a369d1af425427fa3ecb441f05a72782866d27cd0 Shopify Integration recovered. Shopify Integration is down https://status.moselle.io/incident/776045 Fri, 28 Nov 2025 19:30:58 -0000 https://status.moselle.io/incident/776045#8ac7a24dcefcbf7c333ccd2fa52b44474665e7eb53484cc3e834f1faba916987 Shopify Integration went down. Networking Issue - Cloudflare https://status.moselle.io/incident/768928 Tue, 18 Nov 2025 12:37:00 -0000 https://status.moselle.io/incident/768928#128a923754e2e1ce852972b3bb526663e9fd7794fa4fd4d6c7830d39fbd8fac5 We’re investigating an issue with our API that is impacting all users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Networking Issue - Cloudflare https://status.moselle.io/incident/768928 Tue, 18 Nov 2025 12:37:00 -0000 https://status.moselle.io/incident/768928#128a923754e2e1ce852972b3bb526663e9fd7794fa4fd4d6c7830d39fbd8fac5 We’re investigating an issue with our API that is impacting all users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Networking Issue - Cloudflare https://status.moselle.io/incident/768928 Tue, 18 Nov 2025 12:37:00 -0000 https://status.moselle.io/incident/768928#128a923754e2e1ce852972b3bb526663e9fd7794fa4fd4d6c7830d39fbd8fac5 We’re investigating an issue with our API that is impacting all users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Networking Issue - Cloudflare https://status.moselle.io/incident/768928 Tue, 18 Nov 2025 12:37:00 -0000 https://status.moselle.io/incident/768928#128a923754e2e1ce852972b3bb526663e9fd7794fa4fd4d6c7830d39fbd8fac5 We’re investigating an issue with our API that is impacting all users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Amazon Integration is down https://status.moselle.io/incident/757593 Wed, 05 Nov 2025 09:00:31 -0000 https://status.moselle.io/incident/757593#fbe5f5cb80fcf7871396681aee69223e21f5c8633664e7ac1c18ebdf8375ed36 Amazon Integration recovered. Amazon Integration is down https://status.moselle.io/incident/757593 Tue, 04 Nov 2025 09:30:59 -0000 https://status.moselle.io/incident/757593#1a1170f28b1ec7c21023b6d991c13da122f95ac4d1de904d28d01cceef527c65 Amazon Integration went down. AWS Service Outage https://status.moselle.io/incident/747663 Mon, 20 Oct 2025 19:42:00 -0000 https://status.moselle.io/incident/747663#6eb0ac10cb14fabdb0fabc613602b2ec7899fb11f5ed189f38452b91300bba4e You may notice issues relating to your Amazon services within Moselle. AWS is reporting outages and we use these services to funnel in sales and inventory data for Amazon. AWS is working on the issue. Quickbooks is down https://status.moselle.io/incident/746124 Sun, 19 Oct 2025 00:24:10 -0000 https://status.moselle.io/incident/746124#96a756d2a9e93454c2eb912720d87c0eb9c2ec0959c1c6e6dea5c98b11dcf4d3 Quickbooks recovered. Quickbooks is down https://status.moselle.io/incident/746124 Sun, 19 Oct 2025 00:16:10 -0000 https://status.moselle.io/incident/746124#4fc5e3dcadd77e496ce22fd634b6e9649bf1c7a94c02996d1243cd067f663b5a Quickbooks went down. API is down https://status.moselle.io/incident/738371 Mon, 06 Oct 2025 09:32:28 -0000 https://status.moselle.io/incident/738371#ae2790b7bdfe4693a5dcd8a4f5b67878ce61ef9f43b1bf745b292b7c0baea1ab API recovered. API is down https://status.moselle.io/incident/738371 Mon, 06 Oct 2025 09:27:23 -0000 https://status.moselle.io/incident/738371#bc0feafbe9d70b72e1caf0e5b712aec4a99813c3f11b4fb879705a0efb50fb91 API went down. Quickbooks is down https://status.moselle.io/incident/737693 Sun, 05 Oct 2025 01:46:25 -0000 https://status.moselle.io/incident/737693#562d0af2d97808162ea977f69770306ab0d8ca7810a7ab3ced7b9a032be689cd Quickbooks recovered. Quickbooks is down https://status.moselle.io/incident/737693 Sun, 05 Oct 2025 00:16:08 -0000 https://status.moselle.io/incident/737693#aa830a7c2a4712fcee77e29365be2b420b51453dfdce8f45a6c1a6d9e6188113 Quickbooks went down. Shopify Integration is down https://status.moselle.io/incident/735317 Thu, 02 Oct 2025 00:01:03 -0000 https://status.moselle.io/incident/735317#8ed599317a9759424d24d82514372678895de823896b7a4cc1898d37927d7ff1 Shopify Integration recovered. Shopify Integration is down https://status.moselle.io/incident/735317 Wed, 01 Oct 2025 00:31:47 -0000 https://status.moselle.io/incident/735317#16c7b4654ff5a3fe24fcafea3390e0ae4e205b4566dcae368712f6f68ca59312 Shopify Integration went down. API is down https://status.moselle.io/incident/728815 Mon, 22 Sep 2025 14:23:11 -0000 https://status.moselle.io/incident/728815#1b19c47aa763949831c035fed9dc40b05966d3ea0c2eac6edd8b1288d89b8648 API recovered. API is down https://status.moselle.io/incident/728815 Mon, 22 Sep 2025 14:12:24 -0000 https://status.moselle.io/incident/728815#38f23bea491c5396c1aea59db6f852c193197f35ea66440f389bc37493894068 API went down. Amazon Integration is down https://status.moselle.io/incident/716350 Mon, 01 Sep 2025 10:02:00 -0000 https://status.moselle.io/incident/716350#f29f850465e43e73596be607bcfaeae7418ecdecc9d5be943dd951eb4a3068ff Amazon Integration recovered. Amazon Integration is down https://status.moselle.io/incident/716350 Mon, 01 Sep 2025 09:31:17 -0000 https://status.moselle.io/incident/716350#3f7a3045e1bfd854f50e2273192e7bf67df286b9c96f312ee725df8171dbdbe5 Amazon Integration went down. Amazon Integration and Walmart Integration are down https://status.moselle.io/incident/707827 Mon, 18 Aug 2025 13:36:34 -0000 https://status.moselle.io/incident/707827#a9f8cfb44386542bd72fd86b0ac9bc49e7e1c29228011f20c15c5b91575926c8 Amazon Integration recovered. Amazon Integration and Walmart Integration are down https://status.moselle.io/incident/707827 Mon, 18 Aug 2025 12:57:29 -0000 https://status.moselle.io/incident/707827#e7abf14e4d7e74c38c4d94da46bf4fde511e4ca5cea192df3fddadb99d6cd8ef Walmart Integration recovered. Amazon Integration and Walmart Integration are down https://status.moselle.io/incident/707827 Mon, 18 Aug 2025 10:16:17 -0000 https://status.moselle.io/incident/707827#39faea6c5784ec3d5a2a070afe8a8c1ec3f2e05725a8bf9fbc62eeb4eb250350 Walmart Integration went down. Amazon Integration and Walmart Integration are down https://status.moselle.io/incident/707827 Mon, 18 Aug 2025 09:31:15 -0000 https://status.moselle.io/incident/707827#d289348734c66c4e376ac26f48f4310082be1830d0ef09e262b0f575145fe3d4 Amazon Integration went down. Shopify Integration and Quickbooks are down https://status.moselle.io/incident/702478 Fri, 08 Aug 2025 12:23:43 -0000 https://status.moselle.io/incident/702478#8253177407d88d424182e63dcb280a39490527d4043dc157b283d536c7d5fb27 Quickbooks recovered. Shopify Integration and Quickbooks are down https://status.moselle.io/incident/702478 Fri, 08 Aug 2025 12:21:31 -0000 https://status.moselle.io/incident/702478#535a9a713fe7f8476caf3bab27d1cfd8ce831578f1d60210ba65a538c3e68813 Shopify Integration recovered. Shopify Integration and Quickbooks are down https://status.moselle.io/incident/702478 Fri, 08 Aug 2025 00:32:33 -0000 https://status.moselle.io/incident/702478#e9f43a31dda20303e0af2ef8234845108fcab9ee7350b94e1498a5bd58b177ba Shopify Integration went down. Shopify Integration and Quickbooks are down https://status.moselle.io/incident/702478 Fri, 08 Aug 2025 00:16:00 -0000 https://status.moselle.io/incident/702478#c9a70307d74782301f49dadaf24f886b282606dc6dc35cea38ff1fdc08d730dd Quickbooks went down. API is down https://status.moselle.io/incident/702465 Thu, 07 Aug 2025 23:57:04 -0000 https://status.moselle.io/incident/702465#edba3b983eb1096adbf2a00f3a44e45beb58edd95e732872628474c2bffaa184 API recovered. API is down https://status.moselle.io/incident/702465 Thu, 07 Aug 2025 23:51:24 -0000 https://status.moselle.io/incident/702465#19422c576bb30d4da0005f1b811648a8580b1116436bd8c8347a207ca71507ac API went down. Quickbooks is down https://status.moselle.io/incident/626390 Sun, 27 Jul 2025 00:19:59 -0000 https://status.moselle.io/incident/626390#7e21340d789dedd8a38e6aafb4109fa57d74329d51f15e7434da9c037def76df Quickbooks recovered. Quickbooks is down https://status.moselle.io/incident/626390 Sun, 27 Jul 2025 00:16:12 -0000 https://status.moselle.io/incident/626390#d34157d7b6cfb77597a728969d4dd0f75757f17a48ec0235bf8df588e5439958 Quickbooks went down. API is down https://status.moselle.io/incident/623334 Mon, 21 Jul 2025 15:30:21 -0000 https://status.moselle.io/incident/623334#f5aa61589313a032013d39df8c181fcd9456c4b16d6c28410023f7134d89832d API recovered. API is down https://status.moselle.io/incident/623334 Mon, 21 Jul 2025 15:23:09 -0000 https://status.moselle.io/incident/623334#8cbfb028cc13451ec4c43e39fea8f87b2a58718bc224a4b8dfecaf5f1adf473d API went down. API is down https://status.moselle.io/incident/623334 Mon, 21 Jul 2025 15:06:56 -0000 https://status.moselle.io/incident/623334#4fbf40837e8bac308003c33b1933840025f68ba5d9a24e893d23120f4071908d API recovered. API is down https://status.moselle.io/incident/623334 Mon, 21 Jul 2025 14:49:51 -0000 https://status.moselle.io/incident/623334#4cc35a3722f3ecb8bac1489082cca561f177fdbe073427dedfea02a28b03f244 API went down. Quickbooks is down https://status.moselle.io/incident/610936 Sun, 29 Jun 2025 00:26:39 -0000 https://status.moselle.io/incident/610936#18068cff5dc21d1f83dba446c321734207ba077fa93226ba727bfe5209fdafe8 Quickbooks recovered. Quickbooks is down https://status.moselle.io/incident/610936 Sun, 29 Jun 2025 00:16:09 -0000 https://status.moselle.io/incident/610936#a8e950666b8e804359368a971ab74d1a34404cbd4f6e32ed4e86f3878f5c5b72 Quickbooks went down. API is down https://status.moselle.io/incident/604068 Mon, 16 Jun 2025 18:55:39 -0000 https://status.moselle.io/incident/604068#84b1c328920ce42799abe65e0217f482fde53ded3d5240d23bfec100b4cecc4a API recovered. API is down https://status.moselle.io/incident/604068 Mon, 16 Jun 2025 18:46:33 -0000 https://status.moselle.io/incident/604068#bf1262f7bcb71fe1c47614e4e48348903f5dd3fc4382cee8f84beeb3b70a136a API went down. Quickbooks is down https://status.moselle.io/incident/598813 Mon, 09 Jun 2025 00:00:26 -0000 https://status.moselle.io/incident/598813#7e59176b740610f778687d625bf19df36cd195554d0302ba70b2b4f4490eb292 Quickbooks recovered. Quickbooks is down https://status.moselle.io/incident/598813 Sun, 08 Jun 2025 00:15:58 -0000 https://status.moselle.io/incident/598813#53066d19cd334d54d83f6d0e1a84a41408d26cc202341b7d18b40e93cdf8ebfd Quickbooks went down. Amazon Integration is down https://status.moselle.io/incident/596811 Wed, 04 Jun 2025 14:51:01 -0000 https://status.moselle.io/incident/596811#92ba83e391ab4a11330c22c58fd8097d514ce579b6c723788a28e5a14a92192e Amazon Integration recovered. Amazon Integration is down https://status.moselle.io/incident/596811 Wed, 04 Jun 2025 09:31:08 -0000 https://status.moselle.io/incident/596811#c751dccd866ae0b87787015b2afebf72157c7de6cbe6dbfde09b97a579280d1f Amazon Integration went down. Shopify Integration is down https://status.moselle.io/incident/569294 Sun, 18 May 2025 00:38:06 -0000 https://status.moselle.io/incident/569294#8fc8d281dfcbfac2177248f7f161ed7f0c8c6337240b3e6df0e9ff3757529d7a Shopify Integration recovered. Shopify Integration is down https://status.moselle.io/incident/569294 Sun, 18 May 2025 00:31:40 -0000 https://status.moselle.io/incident/569294#6b9a69b3d2ba61dbbf4854853aa6d936b09de92c1f79ebc136ad7b70b78c62bb Shopify Integration went down. Xero is down https://status.moselle.io/incident/542246 Wed, 09 Apr 2025 02:31:04 -0000 https://status.moselle.io/incident/542246#37788e91dd19339560d04aca95e2c431131584ac0c9d79a138de192049df1918 Xero recovered. Xero is down https://status.moselle.io/incident/542246 Wed, 09 Apr 2025 02:15:55 -0000 https://status.moselle.io/incident/542246#9ab8451ea465a250e4dcf763cb6105270da5d7ae2fcb7a50ed797478bae65350 Xero went down. Shopify API Access Is Down https://status.moselle.io/incident/541420 Tue, 08 Apr 2025 21:09:00 -0000 https://status.moselle.io/incident/541420#8dad084d6fc0078e1216312bdc9d9981c68e47ba2a783f6ffcbed85a196b630e The Shopify integration service has been restored Shopify API Access Is Down https://status.moselle.io/incident/541420 Mon, 07 Apr 2025 19:32:00 -0000 https://status.moselle.io/incident/541420#618f2cfd2311235c835047684a1c07bc035a2b440c72251a4c11a602938f0772 Currently investigating issue with connectivity with Shopify API API is down https://status.moselle.io/incident/538183 Tue, 01 Apr 2025 18:24:00 -0000 https://status.moselle.io/incident/538183#ca985e451e416f7787cfe7f5fe57382c24f53d4e4be2d9d67ec9ae5e06d1a63f API recovered. API is down https://status.moselle.io/incident/538183 Tue, 01 Apr 2025 18:12:55 -0000 https://status.moselle.io/incident/538183#7dc7471b6b7ced949d4209a7bab8aa7d7312a2d026a165da56a98e0f566a91f1 API went down. API is down https://status.moselle.io/incident/524394 Fri, 07 Mar 2025 15:03:15 -0000 https://status.moselle.io/incident/524394#356e9a5076e0e3149c81b4f9b9c653de5e72b115f6c2e04cfead50651eb922d2 API recovered. API is down https://status.moselle.io/incident/524394 Fri, 07 Mar 2025 14:51:46 -0000 https://status.moselle.io/incident/524394#d6a48137ffccefa007dfb607d3943dabda281e9266352c1bf817797ab05855ad API went down. Quickbooks Integration Degradation https://status.moselle.io/incident/522701 Tue, 04 Mar 2025 14:41:00 -0000 https://status.moselle.io/incident/522701#f40c2b660782c91ee224d0076437ad7de99dd339683555645c0a113cf73917b3 We are experiencing issues with the Quickbooks integration. The integration is not working as expected and we are unable to process transactions. We are working on a solution to resolve this issue as soon as possible. Quickbooks Integration Degradation https://status.moselle.io/incident/522701 Tue, 04 Mar 2025 14:41:00 -0000 https://status.moselle.io/incident/522701#f40c2b660782c91ee224d0076437ad7de99dd339683555645c0a113cf73917b3 We are experiencing issues with the Quickbooks integration. The integration is not working as expected and we are unable to process transactions. We are working on a solution to resolve this issue as soon as possible. API is down https://status.moselle.io/incident/492086 Tue, 07 Jan 2025 16:29:09 -0000 https://status.moselle.io/incident/492086#8dab91bdcf041aaadab2179f3b40558b1a2e69c7ba5a05aca8205e1a4bfc9e16 API recovered. API is down https://status.moselle.io/incident/492086 Tue, 07 Jan 2025 16:24:08 -0000 https://status.moselle.io/incident/492086#6cf2c52f020c4730616ca4d63a8d883f74935fb082f8e2f4544196868ff21965 API went down. API is down https://status.moselle.io/incident/491619 Mon, 06 Jan 2025 21:51:47 -0000 https://status.moselle.io/incident/491619#7a5147f02a968ab572af56f581f72c260c96e398ea6bb6f12e56507504941c5b API recovered. API is down https://status.moselle.io/incident/491619 Mon, 06 Jan 2025 21:46:53 -0000 https://status.moselle.io/incident/491619#f367e9988db21719527b334fe8968ce55fdd6a8aab8958dec08308bedc3f7242 API went down. API is down https://status.moselle.io/incident/489939 Thu, 02 Jan 2025 18:27:29 -0000 https://status.moselle.io/incident/489939#15c40ec7f077b7c37d1e4b6e17dd5ca07bafb8f94b736c966facbc5e72e61883 API recovered. API is down https://status.moselle.io/incident/489939 Thu, 02 Jan 2025 18:22:30 -0000 https://status.moselle.io/incident/489939#c72da8d23ded34708a08da393eb6451bfd0cb25d53742d8fee5a3259bb259d34 API went down. Amazon Integration Issuse https://status.moselle.io/incident/488561 Mon, 30 Dec 2024 10:00:00 -0000 https://status.moselle.io/incident/488561#7f26d6b0a26c89440dfcc7d9f646b3eb1dcbd4eb9f1e798bb604e84f57124b2f Sales and inventory reporting in Amazon Seller Central has degraded. We are working with Amazon to resolve the issue. Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 14:00:47 -0000 https://status.moselle.io/incident/485258#e7b4b3297f273c5cf2b29d88ee8edce3f1a609173b6feac1f25d3b05937b66cb Maintenance completed Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 14:00:47 -0000 https://status.moselle.io/incident/485258#e7b4b3297f273c5cf2b29d88ee8edce3f1a609173b6feac1f25d3b05937b66cb Maintenance completed Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 14:00:47 -0000 https://status.moselle.io/incident/485258#e7b4b3297f273c5cf2b29d88ee8edce3f1a609173b6feac1f25d3b05937b66cb Maintenance completed Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 14:00:47 -0000 https://status.moselle.io/incident/485258#e7b4b3297f273c5cf2b29d88ee8edce3f1a609173b6feac1f25d3b05937b66cb Maintenance completed Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 14:00:47 -0000 https://status.moselle.io/incident/485258#e7b4b3297f273c5cf2b29d88ee8edce3f1a609173b6feac1f25d3b05937b66cb Maintenance completed Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 14:00:47 -0000 https://status.moselle.io/incident/485258#e7b4b3297f273c5cf2b29d88ee8edce3f1a609173b6feac1f25d3b05937b66cb Maintenance completed Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 12:00:47 -0000 https://status.moselle.io/incident/485258#45abbebfeef5058b9130511fd5933a392421855b9f5811b97f1f513ca80c44e3 We are running database maintenance and upgrades today! Apologies for the inconvenience  Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 12:00:47 -0000 https://status.moselle.io/incident/485258#45abbebfeef5058b9130511fd5933a392421855b9f5811b97f1f513ca80c44e3 We are running database maintenance and upgrades today! Apologies for the inconvenience  Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 12:00:47 -0000 https://status.moselle.io/incident/485258#45abbebfeef5058b9130511fd5933a392421855b9f5811b97f1f513ca80c44e3 We are running database maintenance and upgrades today! Apologies for the inconvenience  Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 12:00:47 -0000 https://status.moselle.io/incident/485258#45abbebfeef5058b9130511fd5933a392421855b9f5811b97f1f513ca80c44e3 We are running database maintenance and upgrades today! Apologies for the inconvenience  Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 12:00:47 -0000 https://status.moselle.io/incident/485258#45abbebfeef5058b9130511fd5933a392421855b9f5811b97f1f513ca80c44e3 We are running database maintenance and upgrades today! Apologies for the inconvenience  Database maintenance https://status.moselle.io/incident/485258 Sat, 21 Dec 2024 12:00:47 -0000 https://status.moselle.io/incident/485258#45abbebfeef5058b9130511fd5933a392421855b9f5811b97f1f513ca80c44e3 We are running database maintenance and upgrades today! Apologies for the inconvenience  Walmart Integration is down https://status.moselle.io/incident/472764 Thu, 05 Dec 2024 13:33:46 -0000 https://status.moselle.io/incident/472764#dca219a5783012ad5b255cac7202b1c451b57c7dec505c471c0ad819429ca9f7 Walmart Integration recovered. Walmart Integration is down https://status.moselle.io/incident/472764 Thu, 05 Dec 2024 12:01:43 -0000 https://status.moselle.io/incident/472764#84181d872d704c8a49318ffd0da08e4b58827f72113a54b4a5dbca3e7b5488d7 Walmart Integration went down. Xero is down https://status.moselle.io/incident/461808 Fri, 15 Nov 2024 17:45:46 -0000 https://status.moselle.io/incident/461808#3d6557490a66b5f8c79a4e1855d8b962c4013003a6c1a768ef7b4dc83257a424 Xero recovered. Xero is down https://status.moselle.io/incident/461808 Fri, 15 Nov 2024 02:15:59 -0000 https://status.moselle.io/incident/461808#feb54213ca2fcdd1eca259e3b6fa62bed8c5640092c81b076c23e18f5376fc65 Xero went down. API is down https://status.moselle.io/incident/457235 Thu, 07 Nov 2024 00:51:54 -0000 https://status.moselle.io/incident/457235#dbf09b02ea99778346e9de7961b14f84cd7093f6ce628a98d325494eb98b8177 API recovered. API is down https://status.moselle.io/incident/457235 Thu, 07 Nov 2024 00:33:54 -0000 https://status.moselle.io/incident/457235#d41f9c53cbe491e7ae1d9eaf9f63391307829049b1d5ab5d5b700f889b1c5c0d API went down. Xero is down https://status.moselle.io/incident/436015 Sat, 28 Sep 2024 13:30:03 -0000 https://status.moselle.io/incident/436015#88212e54d3b73ca5578cbf279a4552894f33ba2db95792c048a24a0474bfc157 Xero recovered. Xero is down https://status.moselle.io/incident/436015 Sat, 28 Sep 2024 02:16:20 -0000 https://status.moselle.io/incident/436015#dd7d3b682b8af5a695e401a8b3ceb2459621f4bbe0cc17fe5524b8be8f6f4931 Xero went down. Amazon Integration is Down https://status.moselle.io/incident/391205 Sat, 29 Jun 2024 16:49:00 -0000 https://status.moselle.io/incident/391205#32910fc252be77c9dce9fd86af72abeb80ba705be022f7f750c33baebcedd1dd We are currently experiencing issues with our Amazon integration due to high error rates in the Amazon API Service. Our team has been alerted and is actively working to resolve the problem. During this time, you may encounter delays or failures when attempting to access Amazon-related features within our platform. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. We will provide updates as soon as more information becomes available. Decreased performance in forecasting and replenishment planning https://status.moselle.io/incident/389832 Wed, 26 Jun 2024 12:15:00 -0000 https://status.moselle.io/incident/389832#e44b85d7481637986dd1009233f0926a600c3907c996f8b5301495791826f8ce We are currently experiencing degraded performance on forecasting and replenishment planning. Our team is actively investigating the issue and working on a resolution. We apologize for any inconvenience and will provide updates as soon as more information is available. Thank you for your patience. Decreased performance in forecasting and replenishment planning https://status.moselle.io/incident/389832 Wed, 26 Jun 2024 12:15:00 -0000 https://status.moselle.io/incident/389832#e44b85d7481637986dd1009233f0926a600c3907c996f8b5301495791826f8ce We are currently experiencing degraded performance on forecasting and replenishment planning. Our team is actively investigating the issue and working on a resolution. We apologize for any inconvenience and will provide updates as soon as more information is available. Thank you for your patience. Xero is down https://status.moselle.io/incident/384581 Sun, 16 Jun 2024 13:17:53 -0000 https://status.moselle.io/incident/384581#8d30481e96d651f2d79d73fce2ac77b2b954d9295d54eb5c801e60f44a64d49f Xero recovered. Xero is down https://status.moselle.io/incident/384581 Sat, 15 Jun 2024 02:16:15 -0000 https://status.moselle.io/incident/384581#be2fe1b59981afcb03afc50f16ec125de66f4f106bbd319d2e6d10133c360750 Xero went down. Walmart Integration is down https://status.moselle.io/incident/376309 Wed, 29 May 2024 15:11:47 -0000 https://status.moselle.io/incident/376309#237625937fed625571f54cce3a67b6d075e97194ea93107dcc2249c24d139634 Walmart Integration recovered. Walmart Integration is down https://status.moselle.io/incident/376309 Wed, 29 May 2024 09:16:23 -0000 https://status.moselle.io/incident/376309#54521856fb3405d9d9cdb9a2c7d0a3dd5f5daf201e7320563b6b80b771a2fd36 Walmart Integration went down. Amazon Inventory Syncing Degradation https://status.moselle.io/incident/365536 Mon, 06 May 2024 14:21:00 -0000 https://status.moselle.io/incident/365536#c7d6818ccc5c90357c26eb82f4e441b14573eede95ea515e839c6128977cd088 We are pleased to announce that the issue affecting the Amazon Inventory Syncing services has been fully resolved. Our systems are now operating normally, and all inventory levels should be accurately reflected across sales channels. Amazon Inventory Syncing Degradation https://status.moselle.io/incident/365536 Mon, 06 May 2024 13:00:00 -0000 https://status.moselle.io/incident/365536#ecc001532bb46f4dc28b767ecacda88761a09c130b16aa5fa5d8c6818b4d6843 We are currently experiencing degraded performance with our Amazon Inventory Syncing services. Users may notice delays or inaccuracies in inventory levels being reflected across their sales channels. The issue has been identified, and our engineering team is actively working on implementing a fix. Shopify Integration is down https://status.moselle.io/incident/362542 Tue, 30 Apr 2024 00:37:45 -0000 https://status.moselle.io/incident/362542#6936116ffa4c41a912b48d40c1348a13349214441afd79c02a1b0f9c71a8e12d Shopify Integration recovered. Shopify Integration is down https://status.moselle.io/incident/362542 Tue, 30 Apr 2024 00:31:34 -0000 https://status.moselle.io/incident/362542#f8caa194e5e42ce4dddfe574f7256a225fdc9cf5e9da8d06bc83ef2a170e94c2 Shopify Integration went down. Walmart Integration is down https://status.moselle.io/incident/362213 Mon, 29 Apr 2024 13:07:34 -0000 https://status.moselle.io/incident/362213#0b7c5fba505c684c93c0930275a6f61b9da8aed3724ea1d125bbdc4d19731b18 Walmart Integration recovered. Shopify Sales Data Integrity Issues https://status.moselle.io/incident/361278 Mon, 29 Apr 2024 12:59:00 -0000 https://status.moselle.io/incident/361278#1950ff1173064247e34a81dfe79f73f7f92815aef02fd1d10b8892f958001740 We have identified the root issue and now it is resolved. Shopify Sales Data Integrity Issues https://status.moselle.io/incident/361278 Mon, 29 Apr 2024 12:59:00 -0000 https://status.moselle.io/incident/361278#1950ff1173064247e34a81dfe79f73f7f92815aef02fd1d10b8892f958001740 We have identified the root issue and now it is resolved. Shopify Sales Data Integrity Issues https://status.moselle.io/incident/361278 Mon, 29 Apr 2024 10:00:00 -0000 https://status.moselle.io/incident/361278#2d33f89fb397656ef5e36d26e970a0813b1d88d30e4b14c1f641c33ced415c75 Some customers may be experiencing a delay or inconsistency with Shopify data. Shopify Sales Data Integrity Issues https://status.moselle.io/incident/361278 Mon, 29 Apr 2024 10:00:00 -0000 https://status.moselle.io/incident/361278#2d33f89fb397656ef5e36d26e970a0813b1d88d30e4b14c1f641c33ced415c75 Some customers may be experiencing a delay or inconsistency with Shopify data. Walmart Integration is down https://status.moselle.io/incident/362213 Mon, 29 Apr 2024 09:16:22 -0000 https://status.moselle.io/incident/362213#5f254ed81b66189f59dc7c30ab08ccefa91d221c9b2e3b3527e40431b5ffcd38 Walmart Integration went down. Shopify Sales Data Integrity Issues https://status.moselle.io/incident/361278 Fri, 26 Apr 2024 10:53:00 -0000 https://status.moselle.io/incident/361278#ed42d402003a917a112b9400bc551225bb49be0691362c64dc1af4e80a25044e We are currently addressing issues related to data integrity in our Shopify sales reports. Efforts are underway to identify the root cause and implement corrective measures. Further updates will be provided as we make progress. Shopify Sales Data Integrity Issues https://status.moselle.io/incident/361278 Fri, 26 Apr 2024 10:53:00 -0000 https://status.moselle.io/incident/361278#ed42d402003a917a112b9400bc551225bb49be0691362c64dc1af4e80a25044e We are currently addressing issues related to data integrity in our Shopify sales reports. Efforts are underway to identify the root cause and implement corrective measures. Further updates will be provided as we make progress. Walmart Integration is down https://status.moselle.io/incident/347828 Fri, 29 Mar 2024 13:45:03 -0000 https://status.moselle.io/incident/347828#2ba752edba48f85f6b8588a876f9372ccd0276f2e0fe34a4d25b2e639ea3178c Walmart Integration recovered. Walmart Integration is down https://status.moselle.io/incident/347828 Fri, 29 Mar 2024 09:16:22 -0000 https://status.moselle.io/incident/347828#8916cdac422bd95e0aefdf9e1f9bf772405ee3d6f26001a24d3901b7cfec45b6 Walmart Integration went down. Walmart Integration is down https://status.moselle.io/incident/333633 Fri, 01 Mar 2024 01:14:42 -0000 https://status.moselle.io/incident/333633#94438fbd36e0ad520e8c05f15fabd8a2743e27a4348798e15a35c9cea3adbfd0 Walmart Integration recovered. Walmart Integration is down https://status.moselle.io/incident/333633 Thu, 29 Feb 2024 09:18:27 -0000 https://status.moselle.io/incident/333633#026493b98ae65c134498d4807e67496bc81f3dd4099ee76f5ef9cf66a8c7de3d Walmart Integration went down. Shopify Integration is down https://status.moselle.io/incident/326433 Wed, 14 Feb 2024 00:56:07 -0000 https://status.moselle.io/incident/326433#782273960ccf1e2d63c6dec71c3ec151a1f35a823bad06a8b5a87fdfd8cf93fe Shopify Integration recovered. Shopify Integration is down https://status.moselle.io/incident/326433 Wed, 14 Feb 2024 00:36:59 -0000 https://status.moselle.io/incident/326433#a1ce0d7733883cf8ab92c41a20d1b1bbcb06d070323026ec617ff4b6a4a76d8d Shopify Integration went down. API is down https://status.moselle.io/incident/326417 Tue, 13 Feb 2024 23:59:49 -0000 https://status.moselle.io/incident/326417#2bc05387b13f8a75b68dfc4008b3ecdb01e467b7075b2cc12babb35d45cabed2 API recovered. API is down https://status.moselle.io/incident/326417 Tue, 13 Feb 2024 23:51:17 -0000 https://status.moselle.io/incident/326417#8b710a84e6be89795e6be8b57cd97bf6e2d56deaf6bcf9014e578ffacd7b3b81 API went down. API is down https://status.moselle.io/incident/325465 Mon, 12 Feb 2024 00:43:56 -0000 https://status.moselle.io/incident/325465#4ab941d52dbff7062743a356a4d6c1cbde1d2a71f671c660cac6c8a92a2d8de5 API recovered. API is down https://status.moselle.io/incident/325465 Mon, 12 Feb 2024 00:37:57 -0000 https://status.moselle.io/incident/325465#d918fbb512d044c4edc15f4da593578aec3b5095a69f545a60840bbf3d3df012 API went down. API is down https://status.moselle.io/incident/323682 Wed, 07 Feb 2024 18:53:10 -0000 https://status.moselle.io/incident/323682#110ce5b80ec45f409ef98388f51d9247ffd36c21ba251258a0eedeaece353bd3 API recovered. API is down https://status.moselle.io/incident/323682 Wed, 07 Feb 2024 18:47:50 -0000 https://status.moselle.io/incident/323682#cc536f543d5e5d98b9df149c834b05dcd845ec846ff5158a73c09445e5baf721 API went down. Walmart Integration is down https://status.moselle.io/incident/319173 Tue, 30 Jan 2024 14:22:51 -0000 https://status.moselle.io/incident/319173#b198e7fcf15ee89f2ae758d58c1351f097f763bb16a5c04d36ce99f576b291c1 Walmart Integration recovered. Walmart Integration is down https://status.moselle.io/incident/319173 Mon, 29 Jan 2024 09:16:15 -0000 https://status.moselle.io/incident/319173#c8fa1dbd58bac5f476325a398d69cdf1ee0314b7b8d8fed6e86d674d821f9136 Walmart Integration went down. Shopify Integration, Walmart Integration, and 1 other service are down https://status.moselle.io/incident/318606 Sun, 28 Jan 2024 14:10:20 -0000 https://status.moselle.io/incident/318606#870fab2ed6399fb571c819f1a73b1bef169e53542602a082854294cfe662c1e4 Shopify Integration recovered. Shopify Integration, Walmart Integration, and 1 other service are down https://status.moselle.io/incident/318606 Sun, 28 Jan 2024 14:01:58 -0000 https://status.moselle.io/incident/318606#41c6950e3f6129789ad3ae6a4c41e2be5e64d4989a26b2358dc20ac9e1dcb448 Walmart Integration recovered. Shopify Integration, Walmart Integration, and 1 other service are down https://status.moselle.io/incident/318606 Sun, 28 Jan 2024 13:59:49 -0000 https://status.moselle.io/incident/318606#a4fe680f0b1218652ec37c93074f068cd1db5778c7658ad18e677a6bcd81241b Xero recovered. Shopify Integration, Walmart Integration, and 1 other service are down https://status.moselle.io/incident/318606 Sun, 28 Jan 2024 05:57:24 -0000 https://status.moselle.io/incident/318606#8cba6c12bab91f6327695f8909d973ca8f54a004d80e9c03ce26645f65ea7464 Shopify Integration, Walmart Integration, and Xero went down. Shopify Integration, Walmart Integration, and 1 other service are down https://status.moselle.io/incident/318606 Sun, 28 Jan 2024 05:57:24 -0000 https://status.moselle.io/incident/318606#8cba6c12bab91f6327695f8909d973ca8f54a004d80e9c03ce26645f65ea7464 Shopify Integration, Walmart Integration, and Xero went down. Shopify Integration, Walmart Integration, and 1 other service are down https://status.moselle.io/incident/318606 Sun, 28 Jan 2024 05:57:24 -0000 https://status.moselle.io/incident/318606#8cba6c12bab91f6327695f8909d973ca8f54a004d80e9c03ce26645f65ea7464 Shopify Integration, Walmart Integration, and Xero went down. Amazon Sales Delayed https://status.moselle.io/incident/313100 Mon, 15 Jan 2024 17:15:00 -0000 https://status.moselle.io/incident/313100#5fde5e2fc6acd89bc31edfeb82af483530b1878c6b326edd484b37aee77b703e Experiencing a delay in Amazon sales reporting this morning. Our team is aware of the issue and is working to resolve it as quickly as possible. Updates will be provided as they become available. Thank you for your patience. Data Syncing Degradation https://status.moselle.io/incident/310410 Tue, 09 Jan 2024 18:08:00 -0000 https://status.moselle.io/incident/310410#e5730fe099f79b48ec84ad8345620c524c14f02ed149b77f9193e2b9d65cbed0 We have identified the issue and data syncing is back to normal. Data Syncing Degradation https://status.moselle.io/incident/310410 Tue, 09 Jan 2024 15:36:00 -0000 https://status.moselle.io/incident/310410#ece69ae9f36b2375b181589c908270d61a6ad4a1c8878a31ee901affa2d8f401 We are currently experiencing delays in data syncing. Our team is working diligently to resolve the issue and restore normal operation as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 22:30:00 -0000 https://status.moselle.io/incident/306631#b202801983201c798dc2e4950752790f57bf0478c0698f1a295b689660ade6fe Maintenance completed System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 22:30:00 -0000 https://status.moselle.io/incident/306631#b202801983201c798dc2e4950752790f57bf0478c0698f1a295b689660ade6fe Maintenance completed System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 22:30:00 -0000 https://status.moselle.io/incident/306631#b202801983201c798dc2e4950752790f57bf0478c0698f1a295b689660ade6fe Maintenance completed System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 22:30:00 -0000 https://status.moselle.io/incident/306631#b202801983201c798dc2e4950752790f57bf0478c0698f1a295b689660ade6fe Maintenance completed System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 22:30:00 -0000 https://status.moselle.io/incident/306631#b202801983201c798dc2e4950752790f57bf0478c0698f1a295b689660ade6fe Maintenance completed System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 22:30:00 -0000 https://status.moselle.io/incident/306631#b202801983201c798dc2e4950752790f57bf0478c0698f1a295b689660ade6fe Maintenance completed System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 22:30:00 -0000 https://status.moselle.io/incident/306631#b202801983201c798dc2e4950752790f57bf0478c0698f1a295b689660ade6fe Maintenance completed System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 20:00:00 -0000 https://status.moselle.io/incident/306631#fa91c2e5ccac4b72e9db296a192b2ee7cb4d83b1b9c49adabf5a464c940f20a4 We are performing system upgrades that require downtime from 4 PM EST until 7 PM EST. System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 20:00:00 -0000 https://status.moselle.io/incident/306631#fa91c2e5ccac4b72e9db296a192b2ee7cb4d83b1b9c49adabf5a464c940f20a4 We are performing system upgrades that require downtime from 4 PM EST until 7 PM EST. System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 20:00:00 -0000 https://status.moselle.io/incident/306631#fa91c2e5ccac4b72e9db296a192b2ee7cb4d83b1b9c49adabf5a464c940f20a4 We are performing system upgrades that require downtime from 4 PM EST until 7 PM EST. System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 20:00:00 -0000 https://status.moselle.io/incident/306631#fa91c2e5ccac4b72e9db296a192b2ee7cb4d83b1b9c49adabf5a464c940f20a4 We are performing system upgrades that require downtime from 4 PM EST until 7 PM EST. System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 20:00:00 -0000 https://status.moselle.io/incident/306631#fa91c2e5ccac4b72e9db296a192b2ee7cb4d83b1b9c49adabf5a464c940f20a4 We are performing system upgrades that require downtime from 4 PM EST until 7 PM EST. System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 20:00:00 -0000 https://status.moselle.io/incident/306631#fa91c2e5ccac4b72e9db296a192b2ee7cb4d83b1b9c49adabf5a464c940f20a4 We are performing system upgrades that require downtime from 4 PM EST until 7 PM EST. System Upgrades https://status.moselle.io/incident/306631 Sat, 30 Dec 2023 20:00:00 -0000 https://status.moselle.io/incident/306631#fa91c2e5ccac4b72e9db296a192b2ee7cb4d83b1b9c49adabf5a464c940f20a4 We are performing system upgrades that require downtime from 4 PM EST until 7 PM EST. Walmart Integration is down https://status.moselle.io/incident/306155 Fri, 29 Dec 2023 14:15:47 -0000 https://status.moselle.io/incident/306155#1dff095267adecfe54d5fe25c02d8bb5bc7b6f474b46c1bc8f3b1025e5b1da9f Walmart Integration recovered. Walmart Integration is down https://status.moselle.io/incident/306155 Fri, 29 Dec 2023 09:16:10 -0000 https://status.moselle.io/incident/306155#af1d879cbdcc5390fb8360c5ab51d2b20a706751bfa15aaff1f88dad9ff12425 Walmart Integration went down. Custom reports data issue https://status.moselle.io/incident/302182 Mon, 18 Dec 2023 21:01:00 -0000 https://status.moselle.io/incident/302182#1215cd04f0cefd0744da461483f8d67649788bbe5ad3aa621c671e0e5b178af8 All issues have been resolved. Custom reports data issue https://status.moselle.io/incident/302182 Mon, 18 Dec 2023 21:01:00 -0000 https://status.moselle.io/incident/302182#1215cd04f0cefd0744da461483f8d67649788bbe5ad3aa621c671e0e5b178af8 All issues have been resolved. Custom reports data issue https://status.moselle.io/incident/302182 Mon, 18 Dec 2023 20:19:00 -0000 https://status.moselle.io/incident/302182#0d4beff6f1bc201c73e0dc7eeee83c6a3edc68451dd6e2ae33f8518580191f09 Issue identified and fix is currently being deployed. Custom reports data issue https://status.moselle.io/incident/302182 Mon, 18 Dec 2023 20:19:00 -0000 https://status.moselle.io/incident/302182#0d4beff6f1bc201c73e0dc7eeee83c6a3edc68451dd6e2ae33f8518580191f09 Issue identified and fix is currently being deployed. Custom reports data issue https://status.moselle.io/incident/302182 Mon, 18 Dec 2023 19:58:00 -0000 https://status.moselle.io/incident/302182#8cbe6fd91c5dc17777d25f5d011393b1e567081659ba2195e99ebe92d3651af3 Currently investigating an issue where custom reports are failing to display complete data sets. Updates to follow as we diagnose and resolve the problem. Some services are down https://status.moselle.io/incident/298841 Mon, 11 Dec 2023 19:36:00 -0000 https://status.moselle.io/incident/298841#db23f1570a77b3eeba87a21edad8d51e4b1f6d0b0b334f7675a54c544d1ba02d Shopify syncing issues are currently affecting some customer accounts. We are working to resolve this as quickly as possible. Some services are down https://status.moselle.io/incident/298841 Mon, 11 Dec 2023 19:34:16 -0000 https://status.moselle.io/incident/298841#86cc0d2e54cee30f974b985964ca51c26a438c4b16e20d12bdda5dd606bb552a Shopify Integration went down. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 22:28:00 -0000 https://status.moselle.io/incident/295504#e99dca327159784980f65563a6fa5e52535e920667af81a6a00becca5659848e Operations have returned to normal. We will continue to monitor the performance and accuracy of the replenishment plan. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 22:28:00 -0000 https://status.moselle.io/incident/295504#e99dca327159784980f65563a6fa5e52535e920667af81a6a00becca5659848e Operations have returned to normal. We will continue to monitor the performance and accuracy of the replenishment plan. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 22:21:00 -0000 https://status.moselle.io/incident/295504#b8c9ebed567300e485e6768c994e6892890f5678aebe3e4f2968311f5d667e5c Successfully deployed a fix and currently monitoring the replenishment plan build accuracy for stability and performance. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 22:21:00 -0000 https://status.moselle.io/incident/295504#b8c9ebed567300e485e6768c994e6892890f5678aebe3e4f2968311f5d667e5c Successfully deployed a fix and currently monitoring the replenishment plan build accuracy for stability and performance. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 21:33:00 -0000 https://status.moselle.io/incident/295504#f05082c24c83186f024ebd5a4f91bf3e6ef6bf1b9e502b365916fceafe2463eb We have identified the root issue and are rolling out a patch shortly. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 21:33:00 -0000 https://status.moselle.io/incident/295504#f05082c24c83186f024ebd5a4f91bf3e6ef6bf1b9e502b365916fceafe2463eb We have identified the root issue and are rolling out a patch shortly. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 15:20:00 -0000 https://status.moselle.io/incident/295504#b7d01ad45a46d73da66678f6ea645ff036452e74316e0733349f46d2d1f2430f We are currently experiencing a degradation in our Replenishment Plan accuracy. This issue is affecting only a subset of users who utilize company-specific inclusion and exclusion lists. We are actively working to resolve this as quickly as possible. Replenishment Planning is Degraded https://status.moselle.io/incident/295504 Sun, 03 Dec 2023 15:20:00 -0000 https://status.moselle.io/incident/295504#b7d01ad45a46d73da66678f6ea645ff036452e74316e0733349f46d2d1f2430f We are currently experiencing a degradation in our Replenishment Plan accuracy. This issue is affecting only a subset of users who utilize company-specific inclusion and exclusion lists. We are actively working to resolve this as quickly as possible. API is down https://status.moselle.io/incident/291452 Fri, 24 Nov 2023 01:40:11 -0000 https://status.moselle.io/incident/291452#83d2636bdf5d2cbdd10fbf1cd67be755f6f3d2e1bcb20c23ddd19a291ca59abc API recovered. API is down https://status.moselle.io/incident/291452 Fri, 24 Nov 2023 01:35:52 -0000 https://status.moselle.io/incident/291452#bd7ad9f5fbec7b6544c29621f21bda1af702ec0dbacb25300458d9871bd75198 API went down.